10-22-2019 07:23 AM
My HP 4700 alll in one cannot scan. I did the fix and it gets caught in the middle and does not complete. It was printing fine but for some reason it is not scanning. I have it on a wireless system
10-22-2019 09:32 AM
Thanks for using the HP Support Community.
Can you try this Standalone Scan Software
HP Scan Extended
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Hope that helps!
I am an HP Employee
Although I am speaking for myself and not for HP.
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