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booksjm
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HP 8700 all in one .

My HP 4700 alll in one cannot scan.  I did the fix and it gets caught in the middle and does not complete.  It was printing fine but for some reason it is not scanning.  I have it on a wireless system

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Flag Post
HP Recommended

HP 8700 all in one .

Hi,

Thanks for using the HP Support Community.

 

Can you try this Standalone Scan Software

 

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Hope that helps!

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