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Member Since: ‎02-13-2011
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HP Capshare 910 hand held scanner does not reconcile by the notebook PC

My notebook computer only has USB plug and it does not has serial port plug (RS232).  I bought a USB converter cable for the RS232 plug.  The notebook computer reconciles the USB converter cable and not the HP Capshare 910 hand held scanner.  Also, the HP Capshare utility software in the computer states "the scanner is not connected to the computer"

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