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yves0
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HP Deskjet 2630 scan problem

HP Deskjet 2630
Microsoft Windows 10 (64-bit)

Hello,

When I try to scan more than one page, I cannot chose the "+" sign at he bottom.

Standard it keeps showing the "X" sign.

IMG_20200119_173225.jpg

How can I solve this?

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HP Deskjet 2630 scan problem

Hi,

Thanks for using the HP Support Community.

 

Are you scanning a JPEG or PDF?  If it's JPEG, you will not be able to add pages,

 

Refer to this Resource on how to Scan multiple pages

 

Hope that helps!

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yves0
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HP Deskjet 2630 scan problem

Thank you.

I was scanning a PDF.

The video was clear; I  allready did it as shown.

My problem is, as indicated in my first mail, is that i cannot chose "the add button"; it stays standard on the "delete button" (see also the attachment in my first mail).

 

Yves

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yves0
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HP Deskjet 2630 scan problem

Hi

I think I found a solution.

I changed everything to the factory settings, and now it works again.

 

 

Yves

 

 

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HP Deskjet 2630 scan problem

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

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I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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