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Flag Post

HP Easy Scan image is blurred

HP Recommended
HP Envy 6220
macOS 10.15 Catalina

When I scan using the easy scan software and save the image as a pdf or jpg, the image easy scan shows is more blurred than the image I have saved.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Tomilton, Welcome to the HP Support Community!

  • Have you tried using any other scanning applications and check if the issue persists?
  • Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Try using the Apple Image Capture or the Hp Smart app to scan as shown in this document and check if that helps.

 

Update the printer firmware

Click here to download and install the latest firmware from your MAC.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

If the issue is limited to the HP Easy Scan app, try to update or reinstall it.

 

Open HP Easy Scan. On the upper bar, click HP Easy Scan, click Check for Updates, and then install any available updates.

Checking for updates in HP Easy Scan

 

For more info on resolving scan related issues, refer to - Improving Scan Quality

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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