cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
70
Flag Post

HP Envy 4520 doesn't print using the copy mode

HP Recommended
Microsoft Windows 8.1 (32-bit)

Hi there, crazy issue, working from home it's a bigger issue.  I can print from emails, etc. but I can't copy.  It makes all the noises, paper comes out but no printing...just a blank page.  For the life of me I can't figure it out,  HELP!

1 REPLY 1
Highlighted
Level 16
Level 16
28,101 27,824 4,886 11,017
Message 2 of 2
Flag Post
HP Recommended

Hi,

Please print and evaluate a printer status report:

https://support.hp.com/us-en/document/c04707093

 

Can you see both black and color printed as expected, as shown by the included sample?

 

Also, please make sure you load the original on the flatbed-glass faced down.

 

Shlomi


Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation