11-17-2019 11:09 AM
When I press the scan symbol on the printer it tells me to download the software. I already did that!
11-19-2019 06:43 PM
Thank you for posting on the HP Support Community.
Let's try installing the full feature software and check: https://support.hp.com/us-en/drivers/selfservice/swdetails/model/14095645/swItemId/oj-184674-5
Hope this helps! Keep me posted for further assistance.
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