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ShawnC0207
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HP Envy 5055 Scanner Does Not Work

I agree that this product (Envy 5055) is a worthless piece of **bleep**.  The scanner works when you first install it but when you go to use it again, you have to uninstall it and reinstall it.  What a waste of **bleep**ing time.  

 

HP, can you give us a fix so that it doesn't keep needing to be uninstalled and then reinstalled?  

 

Perhaps you can send me a check for around $100, which is what I paid for it?

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ShawnC0207
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Message 2 of 3
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HP Envy 5055 Scanner Does Not Work

PS  Go "**bleep**" yourselves.  LOL. Make products that work, [edit]. 

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HP Envy 5055 Scanner Does Not Work

@ShawnC0207

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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