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HP Envy 7855 Copy mode error - Printer is configured to use the wong paper size.

HP Envy 7855
Microsoft Windows 10 (32-bit)

Printer is configured to use the wrong paper size. even though I have 8 1/2 x 11 in the printer tray and on the copy glass

How do I adjust paper size for when I copy?  It is saying the main tray should be 4x6 and spits out a blank sheet of paper.

It prints from the computer just fine.

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HP Envy 7855 Copy mode error - Printer is configured to use the wong paper size.

Hi,

Open and close the paper tray and evaluate the shown prompt.

 

Click No or Edit and change the paper size and type to Letter and Plain Paper.

 

Shlomi


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