HP F4272 can't scan properly.

[Sidirvas]

The printer can't scan properly and is showing some messages.I tried a lot of different troubleshoot options including the print and scan doctor program to resolve the issue but to none effect.It can succesfully print though.I'll list some screenshots of the messages here.Is there something i can do to fix this?Thank you in advance.

[TEJ1602]

@Sidirvas, Welcome to HP Support Community!

I will certainly do my best to help you fix this issue.

Let’s first try to fix this issue using HP Print and Scan Doctor (PSDR). PSDR is an automated tool that can diagnose and resolve printing and scanning problems. Please go to http://hp.care/2bZ9w2q to download and run HP PSDR.

Once you open the program, click on “Fix scanning” to try and get this issue fixed.

PS: If you have an important document to scan and if the issue is still not fixed, try using the “MS Paint” application to scan. Once you open the “Paint” application, go to File and choose “From scanner or camera” to complete your scans.

If you still have issues, follow the steps below-

• Press the "windows key" + "r" to get the "Run" window, type “services.msc” and press ok to get services window.
• Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and the startup type is “Automatic”.
• Now scroll down to “Shell Hardware Detection” – right-click and go to properties. Make sure the service is started and the startup type is “Automatic”
• Now scroll to Windows Image Acquisition (WIA) and restart the service.

Try Scanning.

Hope this helps! Keep me posted. 

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