HP LJ M129M134 not found

[TonWie]

Hi,

Since last update Wondows 10, version 17763.864, scanner is not found.

Removed all the HP drivers and did a reinstall, didn't work.

Still got message scanner not found.

Anyone who can help me out?

Regards

[TEJ1602 · Accepted solution]

@TonWie, Welcome to HP Support Community!

Use HP Print and Scan Doctor

Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printing or scanning issues.

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

Restart the print spooler and try uninstalling the drivers-

Press “Windows key” + “r” to get the “Run” window.

Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.

Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.

Go to services again - Start the print spooler.

Now uninstall and reinstall the printer driver.

If the issue persists, scan documents or photos from the printer or webcam. A full feature print driver must be installed on the computer. For more information, go to Using the HP Scan and Capture App (Windows 8 and 10).

Also, search the Microsoft Store for HP Smart to find and install this app. For more information, go to Using the HP Smart App (Windows 10).

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TonWie]

HI,

problem solved thanks to ur sugestions.

I would love to thank you for your time u took to look into this problem.

Ton

[TEJ1602]

@TonWie

That's great! Happy to hear that.

Let me know if you need any further assistance.