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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP LaserJet Pro MFP M127fw
Microsoft Windows 10 (64-bit)

Our HP LaserJet Pro MFP M127fw keeps calibrating and not scanning or copying.

 

Bublb lights green

 but thats about all it dose.

 

 

2 REPLIES 2
HP Recommended

Hi User,

 

There is a post from HP forum, gives steps to solve similar issue.

 

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-LaserJet-Pro-MFP-M127fw-won-t-Copy-or-Sc...

 

Hope it will help to solve the issue.

 

Thanks

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

HP Recommended

I saw the post try all steps

 

and the link to file is dead.

 

http://ftp.hp.com/pub/softlib/software13/COL54049/Im-147850-1/LJM127-M128_HPDeviceUpdateSetup_201502...

 

any other steps?

 

 

 

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