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‎09-16-2019 06:39 AM

HP Recommended
Product: HP OfficeJet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

We need a printer that can scan to a networkshare on a Windows server, using SMB 2.0 or better. I am looking to purchase a new printer, since the old one we have does not support SMB 2.0 or better (and never will).

 

Does the HP OfficeJet Pro 9015 support SMB 2.0 or not? 

[and why is it not documented where I can find it]

 

 

1 person had the same question
12 REPLIES 12

‎09-16-2019 08:02 AM

HP Recommended

Hi

As you intimated there is/was a list...

ModelSMBv2
Color LaserJet CM4540 MFPYes
Color LaserJet CP5525Yes
LaserJet Enterprise M4555 MFPYes
LaserJet Enterprise 600 M601Yes
LaserJet Enterprise 600 M602Yes
LaserJet Enterprise 600 M603Yes
LaserJet Enterprise Color 500 M551 SeriesYes
Scanjet Enterprise 8500 Document Capture WorkstationYes
LaserJet Enterprise 500 color MFP M575Yes
LaserJet Enterprise 500 MFP M525Yes
LaserJet Enterprise 700 color MFP M775 seriesYes
LaserJet Enterprise 700 M712Yes
LaserJet Enterprise color flow MFP M575Yes
LaserJet Enterprise flow MFP M525Yes
LaserJet Enterprise MFP M725Yes
Color LaserJet Enterprise M750Yes
LaserJet Enterprise 800 color M855Yes
LaserJet Enterprise 800 color MFP M880Yes
LaserJet Enterprise flow M830z MFPYes
LaserJet Enterprise M806Yes
Color LaserJet Enterprise M651Yes
Color LaserJet M680Yes
LaserJet Enterprise MFP M630Yes
Color LaserJet Enterprise M552Yes
Color LaserJet Enterprise M553Yes
LaserJet Enterprise M604Yes
LaserJet Enterprise M605Yes
LaserJet Enterprise M606Yes
LaserJet Enterprise Flow MFP M630Yes
Color LaserJet Enterprise MFP M577Yes
LaserJet Enterprise M506Yes
LaserJet Enterprise M527Yes
PageWide Enterprise Color X556Yes
PageWide Enterprise Color MFP X586Yes
LaserJet Managed printers and multifunction printersYes
LaserJet Managed MFP E725xxYes
LaserJet Managed MFP E825xxYes
Color LaserJet Managed MFP E778xxYes
Color LaserJet Managed MFP E876xxYes
LaserJet printers and multifunction printersYes
LaserJet CM3530 Multifunction PrinterYes
LaserJet M3035 Multifunction PrinterYes
LaserJet M5025 Multifunction PrinterYes
LaserJet M4345 Multifunction PrinterYes
LaserJet M5035 Multifunction PrinterYes
LaserJet Enterprise P3015Yes
Color LaserJet Enterprise CP4025Yes
Color LaserJet Enterprise CP4525Yes
Color LaserJet CP6015Yes
LaserJet M9040 Multifunction PrinterYes
Color LaserJet CM4730 Multifunction PrinterYes
LaserJet M9050 Multifunction PrinterYes
9250c Digital SenderYes
LaserJet P4015Yes
Color LaserJet CM6040 Multifunction PrinterYes
LaserJet M3027 Multifunction PrinterYes
Color LaserJet CP3525Yes
LaserJet P4515Yes
Color LaserJet CM6030 Multifunction PrinterYes
LaserJet P4014Yes
Pro LaserJet printers and multifunction printersYes
Color LaserJet Pro MFP M277Yes
LaserJet Pro MFP M426/M427Yes
Color LaserJet Pro MFP M377/M477Yes
LaserJet Pro MFP M130Yes
LaserJet Pro MFP M132Yes
LaserJet Pro MFP M134Yes
LaserJet Pro MFP M227Yes
LaserJet Pro MFP M230Yes
OfficeJet Enterprise series printers and multifunction printersYes
OfficeJet Enterprise Color MFP X585Yes
OfficeJet Enterprise Color X555Yes
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‎09-16-2019 08:28 AM

HP Recommended

Thanks!

 

Nice to see a list of supported devices, just like the other list I linked to.  The 9015 is not listed. So I may assume this new model HP Pro Inkjet 9015 does NOT support SMB v2 and discard it as a buying option for me? I hate to order, test, then after failure return (although I could).

 

For a device so new on the market, I assumed v2.0 would be supported. Can anyone please verify what *is* supported?

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‎09-16-2019 10:00 AM

HP Recommended

I know less about dancing the SaMBa than you do, I just offered a bit of moral support.

 

 

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‎09-17-2019 12:11 AM

HP Recommended

That is very kind of you, blue!

 

However it does not solve my issue. It is like, I have this mushroom (the 9015) which can be poisonous (only have SMB1) or not. The list you share gives a list of non-poisonous mushrooms, but I do not have those. 

 

Is it so weird to ask, or does HP want thousands of customers buying that printer without knowing?

 

So the question remains : which inkjet printer in the 9015 Pro user range does HP offer that I can buy without a doubt, which supports SMB2 or 3? 

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‎09-17-2019 01:15 AM

HP Recommended

Dunno.

 

Ask HP.  I'm just a voluteer, never worked for HP.

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‎09-17-2019 02:01 AM - edited ‎09-17-2019 02:02 AM

HP Recommended

I never said you were an HP employee, Blue. But thanks for the suggestion.

 

Can anyone else verify please?

 

So the question remains : which inkjet printer in the 9015 Pro user range does HP offer that I can buy without a doubt, which supports SMB2 or 3? 

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‎09-18-2019 05:41 PM

HP Recommended

Hi,

The following document lists previous models such as the Officejet Pro 8710 printer to support SMBv2 but it does not include later models:

http://h10032.www1.hp.com/ctg/Manual/c05547920#page5

 

I would assume it should support SMB 2 as a replacing model, but can only assume.

 

I may test it with SMBv1 disabled and let you know the results, but I afraid I would only be able to access the printer during the next week.

Let me know if that may help and I would test it as soon as I can.

 

Cheers,

Shlomi



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‎09-19-2019 01:33 AM - edited ‎09-19-2019 01:34 AM

HP Recommended

Hi Shlomi,

 

Thank you for your reply and offer. I agree it should -being a newer model- support SMB2. However as it is not listed in the specificatiions anywhere, maybe it is not - the printer being a lower range model. We need it for a branche office with two persons, and it nicely fits their needs. 

 

We have a HP 8600 pro, so we can print and scan to email. That is temporary though, because scan to folder is preferred by other workflows and procedures. Our new Windows server has SMB1 disabled. I have also asked HP salessupport using a web inquery last week, but no reply yet. 

 

If it is not too much trouble it would be great when you could test sometime in the next two weeks. 🙂

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‎09-19-2019 09:27 AM

HP Recommended

Sure, will let you know in a couple of days.

 

Cheers,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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