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MoFlood
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HP Officejet Pro 6830 wont copy

HP Officejet Pro 6830

My HP Officejet Pro 6830 only bings when I press the button to copy, it does nothing else. It prints fine from the computer. What's wrong and can it be fixed ... cheaply?

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HP Recommended

HP Officejet Pro 6830 wont copy

@MoFlood

 

Welcome to HP support community.

 

Check the scanner bar functionality: partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass.

 

Meanwhile:

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Refer this HP document for the steps to update:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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