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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Scanjet Enterprise Flow 7000s2
Microsoft Windows 10 (64-bit)

Hello,

After scanning with my HP Scanjet Enterprise Flow 7000s2, the sensor won't go back to its position immediately and the rollers keep rolling. After a while, it stops and displays  paper misfeed error on the screen. What could be the problem?

1 REPLY 1
HP Recommended

It could be several reasons like loose return spring or dust preventing the immediate return of sensor.




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