HP Scan Software Too Small to be Unusable

[rpf2071]

 The application on my screen is so small it's unreadable.

[Dragon-Fur]

@rpf2071 

Normally, the GUI (graphics user interface that provides the menu seen on the computer screen) responds to the resolution of the screen.  That means, if you have a very high resolution screen, everything, including menus for software, will view smaller than they would on a less dense (lower resolution) screen. 

If this is the case, adjusting the settings that control Scale and layout can  help.

Settings > System > Display

More..

An excellent tool, the magnifier can help view objects that do not respond to resolution changes.

Settings > Ease of Access > Magnifier

Hint:  Read a bit about the tool before invoking it so you won't be surprised.  For example, read about (and possibly adjust) the 'lens size' and write down the keystrokes used to control magnifier actions.

What else?

This "tiny menu" visual display can also be the result of a software (program / code) not having been written for higher resolution screens.   ?

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP Color LaserJet Pro MFP M478-M479 series

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[rpf2071]

So, it appears that this is specifically related to UHD monitors.  Every computer in my home has the exact same issue.  I found an old laptop where it displayed correctly.  My current settings are below.  I guess I'm forced to use the magnifier.  Time to join the 21st century, HP.

[Dragon-Fur]

@rpf2071 

Yes, very high resolution monitors are more common all the time - and the feature is not compatible with software that is not written to handle "ultra high" resolution.

I am sorry the answer is not what you hoped it to be.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.