Software initially installed from CD. Readiris Pro 14 reported HP TWAIN error. Using wireless connection 6 ft. from router & printer. Tried easy actions: restarts, verified scan ability with HP Smart OK. IP address appears OK but I'm not expert. I have not disabled firewall. I have loaded Readiris Pro 16, no change. I have attempted to upload drivers. Error. I have asked HP Dr. to fix - errors & no answer. I have been working this over several days and I am still unable to resolve. I tried HP virtual assistant - not helpful. Can you help?
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