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MichaelPL
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HP Recommended

HP Scanjet 300 macOS 10.15 Catalina latest drivers

HP Scanjet 300 Flatbed Scanner
macOS 10.14 Mojave

I have issue:

macOS 10.15 Catalina and HP Scanjet 300 Flatbed Scanner

Downloaded latest software from HP site, scanner has been installed but don't work. Everytime I tried to scan it says com.apple.image error 704. I have tried many differnet scanning software - the same result. It looks like the scanner drivers are not compatible with 10.15 Catalina yet. Can someone help me ?

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HP Support Agent
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Message 2 of 2
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HP Recommended

HP Scanjet 300 macOS 10.15 Catalina latest drivers

@MichaelPL, Welcome to HP Support Community!

 

I understand the inconvenience caused. I would recommend you to go through a similar post that speaks about the scanning issues after Mac OS update.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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