I am using a HP OfficeJet Pro 7740 and have the HP Smart App installed on my Windows 10 computer. I went to scan something today and it appears something has changed. I cannot find the option to scan 11x17. I know I have done this in the past - even just a few weeks ago. The screen shot below shows my options for scanning from the glass. The document is an 11x17 drawing, and I want it scanned in as 11x17 so that it can easily be saved/printed as an 11x17. I don't see anywhere that I can adjust settings to get the 11x17 option to appear. Please help!
Thank you for looking into this issue. I followed the link and ran the Fix Scanning option. I did not see a place to check to install the HP full Feature Software. The Fix Scanning program said it found some issues and installed some updates. I don't seem to have HP Scan installed on my computer, and I can't seem to find it on the HP site or over a Google search. I have the HP Smart App installed, and I have scanned to 11x17 successfully in the past using this App. However, for some reason something has changed and I can no longer select the 11 x 17 option. Also, A3 and 11x17 are similar, but not the same. I have also seen 11x17 called tabloid. That is what I would like to use if possible. Can you help me print this way using the HP Smart app or help me install the HP Scan program on my computer? Thanks!
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