HP has disabled my scanner.

[TimSJ]

Got an email last week that notified my that HP has some policy changes.  Unless I consent to agree I could not continue to use my scanner.  I did not agree to have HP download my scanner information to share with other companies to market their

technology to me.  Too many companies these days want to know too much about everyone.    I have had a terrible time  trying to contact HP and register my complaint.   I have owned this  printer for several years and now they think it okay to disable 

my scanner.  Seems unconstitutional at least!   Are there any others that have dealt with this?

[Riddle_Decipher]

@tims I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

[ДмитрийДаЭтоЯ]

HP LaserJet Pro 200 M276nw перестал работать сканер! Переустановка Драйвера не помогла! HP Print and Scan Doctor для Windows тоже не помог!

[Riddle_Decipher]

@ДмитрийДаЭтоЯ Welcome to the HP Support Community.

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