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HP photo smart not printing with ink

HP Recommended
Photo smart 7520

Photo smart 7520 with only black ink will not produce an image or able to duplicate a copy 

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HP Recommended

@Jay177, Welcome to HP Support Community!

 

Follow the steps below-

 

Allow automatic servicing to complete

Your HP printer has an automatic servicing routine that can solve many print quality issues. There is nothing you need to do. The print quality should improve a few hours after you experience the issue.

If you cannot wait for the automatic servicing routine to complete, continue with the following troubleshooting steps.

 

Print a Print Quality Diagnostic report

Print a Print Quality Diagnostic report, and then evaluate the results.

  1. Load plain, white paper in the input tray.

  2. On the printer control panel, touch the Settings icon .

  3. Touch Tools, and then touch Print Quality Report.

    The printer prints the Print Quality Diagnostic report.

    Example of a Print Quality Diagnostic report with no defects.

Clean the printhead

From the printer control panel, use an automated tool to clean the printhead.

note:

To avoid issues that require cleaning the printhead, always turn the printer off with the Power button on the printer itself.

  1. Load plain white U.S. letter or A4 size paper in the input tray, if it is not already loaded.

  2. On the printer control panel, touch the Settings icon .

  3. Touch Tools, and then touch Clean Cartridges.

    The printer cleans the printhead and then prints a test page.

    Test page

  4. Check the test page for defects.

    note:

    There are three cleaning levels. Complete all three if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

Try to print.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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