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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Office 365, Scan To
Microsoft Windows 10 (64-bit)

Does anyone know of a way to make Scan To default to an email program other than Outlook without losing Office 365?

1 REPLY 1
HP Recommended

@jmh75

 

Welcome to HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

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Sandytechy20
I am an HP Employee

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