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‎06-21-2019 02:43 PM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

The HP Printer Assistant software includes scanner exposure controls (sliders) for Brightness, Contrast, and Midtone. Despite several attempts, I have been completely unsuccessful in finding any HP documentation that explains how to use these controls. I am able to scan documents successfully on my HP ENVY 5660. I would certainly like to understand how the exposure controls work in order to scan original documents which are marginal in quality.

 

1 REPLY 1

‎06-24-2019 11:48 AM

HP Recommended

@VeloMath2019, Welcome to the HP Support Community!

  • Exposure control in HP Printer Assistant is user specific and user-defined.
  • You will have to go through a trial and error method here to get the desired output depending on the quality of the original document to be scanned.
  • You also have an option to set it to Auto where the scanner itself will adjust the settings automatically.
  • For more info on Scan settings, refer to this document.

Keep me posted for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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