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Message 1 of 13
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How do I get the scanner symbol shortcut to my desktop?

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HPM1212
Microsoft Windows 10 (64-bit)

How do I get the scanner symbol shortcut to my desktop?

12 REPLIES 12
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HP Support Agent
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Message 2 of 13
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@Albert50

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand you want to create a shortcut of your scanner on the desktop screen,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Which software/program are you using for your scanner?

 

While you respond to that, here's what you need to do:

  • Click the Search icon on your operating system, type Scan into the search bar,
  • from the shown results right click on Scan To and select Open File Location.
  • Right click on Scanto.exe and select Send to > Desktop,
  • it will create a shortcut for the scanning software  on your desktop.

If you don't have a software, please install the drivers & program for the same: Click here

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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Message 3 of 13
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HP ENVY PHOTO 7855 PRINTER.  

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Message 4 of 13
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I upgraded to WIN 10.  I HATE IT.

How do I get my Scanner to show on my desktop,  IT DOES NOT say  Scanto.exe or anything close to that when I go step by step following instructions.  

How do I get my printer to show on my desktop?

I also cannot get any of the APPS to show on my desktop and I have been going step by step in instructions and even cannot drag and drop etc.

I also cannot get the installed APPS to show on my desktop.

This is the worst operating system I have ever had the displeasure of trying to use. 

I have been going over help menus for 6 hours and cannot get the WIN 10 Desktop to show Apps, and am having a hard time finding things. It took me about 4 hours to finally get my printer to work because it was trying to send to some note program and some other and too me a long time to figure that out.  I hate this program so much I really wish I could keep my Win 7 or even better then that was WIN XP.

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Message 5 of 13
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THE SCANNER SYMBOL SHORTCUT HAS DISAPPEARED FROM MY DESKTOP FOR NO APPARENT REASON AND I CANNOT FIND IT

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HP Support Agent
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Message 6 of 13
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@LUCILE227

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

Which operating system is installed on the computer to which this printer is connected?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
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Message 7 of 13
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I use win 10 and officejet pro 8710

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HP Support Agent
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Message 8 of 13
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@Gifi

 

Welcome to HP support community.

 

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Message 9 of 13
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HP Envy 5020 is installed on my new computer but I cannot get the scanner to work or to create a shortcut. Please help

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Message 10 of 13
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HP ENVY 5020

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