I want to get the status of Case [Personal Information Removed]submitted two weeks ago. There seems to be no way to talk with some one at HP if product is out of warranty - and that's the issue I am trying to resolve
Thanks for your honest response can protecting info others may use adversely.
That said, and for what's worth, I will never purchase another HP product again. I think its unfathomable they would sell a product and provide no means to connect support directly, either by phone, email or chat unless your product is under warranty. I submitted a dispute as to the status of my warranty and received an automated response on 19 Sep but have heard nothing since. HP leaves you with no means to follow up. Their virtual chat is useless as it just puts you in a "do-loop" providing no answer to your problem/question and no means to pursue further through actual contact with HP.
I hope this too actually gets submitted for review even though I do not anticipate any response from HP. Thanks for listening
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