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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Envy 5540
macOS 10.14 Mojave

Hi can anone help me to load a second computer tomy scanner ?

3 REPLIES 3
HP Recommended

@Barrie3

 

A warm welcome to HP Support Community! I'd like to help.

Are you trying to scan to the second computer using the printer control panel display?

The wireless light on the printer, is it steady or is it blinking?

Let me know!

 

 

 

 

Senan6806


I am an HP Employee

HP Recommended

Hi The light is steady 

HP Recommended

@Barrie3

 

Thanks! Let's try enabling Scan to computer using HP Utility. Here is how to do it:

1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install HP Utility from here

2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.

 

3.) Try to scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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