How to disable fax forwarding

[roy19]

fax forwarding need to be disable, how to do it

[Dvortex · Accepted solution]

Hello, @roy19 – Hope you are well 🙂

Thanks for engaging in the HP Forums! I see by your post that you are looking to disable the fax forwarding feature. I will certainly do my best to help you!

Try the steps mentioned below to try and disable the Fax forwarding on your Officejet 5610v printer.

1. On the control panel, press the wrench icon to get the setup menu.

2. Use the arrow buttons to select the Basic Fax Setup (You might need to select the Advance Fax setup if the option is not available under the Basic setup)
3. Use the arrow buttons to select the Receive Options menu, and then press the OK button.
4. Use the arrow buttons to select the Forward Fax menu, and then press the OK button.
5. Use the arrow buttons to select the On or Off option, and then press the OK button.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[roy19]

n't work

[roy19]

That didn't work, I follow the steps that you said, never did see nothing about fax forwarding need another anwer to my question.

[Dvortex]

Hello, @roy19

Thanks for the update!

Since the fax forwarding option is not found, I would suggest you restore all the printer settings to its default state to disable the fax forwarding. Here are the steps:

1. Unplug the power cord from the product, and wait 20 seconds.
2. Press and hold # and 3 while plugging in the power cord to the product.
3. Release the buttons after the product starts up. The product will now be reset to factory defaults.

Let me know if that helps!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!