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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-15-2020 04:28 AM

HP Recommended
Product: HP Smart
Operating System: Microsoft Windows 10 (64-bit)

I have a new color laserjet Pro MFP M283FDW and I want to scan my ID card, front and back to a single file. Can this be done with HP Smart or do I need a different application? 

Category:
1 person had the same question
3 REPLIES 3

‎10-15-2020 04:58 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Here's a suggestion, copy both sides and then scan the 1 page.

 

You can copy the ID card directly from the Front panel:

https://www.youtube.com/watch?v=6FWAjC9A-Xw

 

After the copy is down, both sides of the ID would be on one page, then simply use HP Smart to scan to a JPEG file.

 

For more suggestions on using the printer, this is useful.

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Color LaserJet Pro MFP M283fdw Printer : How to Copy an ID Card
HP Color LaserJet Pro MFP M283fdw Printer : How to Copy an ID Card
youtube.com/watch?v=6FWAjC9A-Xw
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to Copy an ID card on HP Color LaserJet Pro MFP M283fdw Printer. We show where to press on the ...
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‎10-18-2020 04:42 AM

HP Recommended

Thanks. I had not yet noticed the ID copy feature. It is useful, but still not the same as scanning directly to a PDF. By scanning a copy, you lose a lot of quality. I have googled around and found that the old HP scan software used to allow scanning two sides to a PDF. Why is that feature gone? Or is it really gone? 

 

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‎10-18-2020 10:44 PM

HP Recommended

Hi,

 

Was reading your message again and misunderstood that you wanted to scan the ID card to 1 file instead of 1 document as you stated!  My bad!

 

You can use HP Smart to scan the ID card, this resource shows you how:

https://www.youtube.com/watch?v=LfU9ArqFVp4

 

Be sure to select the source as Scan glass instead of Automatic Document Feeder.

 

Alternatively, you can use the HP FULL software to scan 2 sides:

https://www.youtube.com/watch?v=h9g9JjLEV1k

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Color LaserJet Pro MFP M283fdw Printer : Scan a document using HP Smart on Win 10 PC
HP Color LaserJet Pro MFP M283fdw Printer : Scan a document using HP Smart on Win 10 PC
youtube.com/watch?v=LfU9ArqFVp4
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Scan a document with HP Smart app
https://www.youtube.com/watch?v=h9g9JjLEV1k
youtube.com/watch?v=h9g9JjLEV1k
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan a 2-sided document using the
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