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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Example: HP 7855
Microsoft Windows 10 IOT

HP 7855 printer. I don’t know how to scan from printer to my lap top , please help me . Thank you . Serial number [Private information removed]

1 REPLY 1
HP Recommended

@Nhungnguyen

 

Welcome to the HP support community.

 

Follow these steps To scan an original from the printer control panel

1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass.

2. Touch Scan .

3. Touch a computer that you want to scan to.

4. Choose the type of scan you want.

5. Touch OK.

 

Refer page no.52 in this user guide for more assistance:-Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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