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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-13-2017 06:11 PM

HP Recommended
Product: Office Jet Pro 6835

I'm trying to scan a legal size document in the tray on top, but it will only show up as letter size on my computer, cutting off the bottom of the page.  How do I change the settings so that it will scan the entire legal document?

90 people had the same question
3 REPLIES 3

‎06-14-2017 02:47 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

On the scan software, you can select "Legal size" or "Entire scan area  for the Scan Size? An example is shown below:

 

Scan Size.jpg

 

 

If you have not installed the FULL feature software (which includes the Scan sofwtare), try this wizard:

 

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



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‎06-20-2019 11:49 AM

HP Recommended

I am trying to scan legal size paperwork on my printer but it comes out as 8 1/2 by 11

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‎07-21-2023 12:17 PM

HP Recommended

Hi community!

 

The following link can also help you:

 

HP printers - Create custom paper sizes

 

SofiaML
HP Support Community

I work on behalf of HP.
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