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‎02-01-2020 12:05 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

I have the same problem Maltesem posted 1/16/2018. 

 

"Problem is Spectrum is connected to PORT 1-LINE which connects to its Spectrum modem box labeled 1-LINE, the wireless phone is connected to 2-EXT, WHICH IS INCORRECT. I did switch the wires just now ...the phone line to 1-line and Specturum to 2-EXT and it throws out the phone with no dial tone. Spectrum set this up a few weeks ago when we didn't have phone service.  I just switched wires back, so we would have landline service."

 

On 1/20/2018 a solution was posted by Raj1788 containing a link that is no longer valid.  Can someone please repost the instructions again.  I would really appreciate it.

 

John_R1 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2020 04:20 PM

HP Recommended

Issue solved:  found out that I had a 4 wire cable from the cable modem to the printer.  Changed it to a 2 wire cable and all works fine now.

View solution in original post

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1 REPLY 1

‎02-01-2020 04:20 PM

HP Recommended

Issue solved:  found out that I had a 4 wire cable from the cable modem to the printer.  Changed it to a 2 wire cable and all works fine now.

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