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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet 3830

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HP Recommended

@Dom21 

 

This is likely not an error - it is a lack of response.

 

If you think the printer may not be sending the fax correctly, you could run the fax test.  Fax Test does not in anyway tell you why your destination is not answsering - it will test the Fax functionality / setup.

 

Fax Test document is found with the other "how-to" documents  in the How to > Fax category:

Test Fax Setup with the HP Fax Test Service

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet 3830 All-in-One Printer series

 

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