02-17-2019 11:17 PM
Thanks for using the HP Support Community.
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
These resources will be useful:
Alternatively, use HP Smart. This resource will show you how.
Hope that helps!
Hope that helps.
I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.