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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-17-2019 12:56 PM

HP Recommended

HP PSC 1205 all in one

4 REPLIES 4

‎10-20-2019 01:53 PM

HP Recommended

@Stewart5, Welcome to HP Support Community!

 

Are you able to make copies on the printer?

Were you able to scan earlier? Did you make any changes to the printer or the computer?

 

Meanwhile, refer to the document HP Printers - How to Scan (Chromebooks)

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎10-20-2019 02:04 PM

HP Recommended

Thank you for reply. I can print documents from the chromebook. I can photo copy but I can't scan a doc to the chromebook All functions work on my windows machine.

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‎10-21-2019 10:04 AM

HP Recommended

@Stewart5

 

Thanks for replying!

 

Have you tried the steps from the document that I shared on my previous post? If no, refer to the steps and see if that helps!

HP Printers - How to Scan (Chromebooks)

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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‎10-21-2019 10:29 AM

HP Recommended

The 1205 printer is a wired printer therefore all tasks have to be through USB connection on the computer. The tips you gave were for a web enabled / wireless printer

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