Please provide in detail the results if you are still having issues.
What were the results of the fax test?
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire phone cable?
Do you have a distinctive ring set up on the line?
Is there any voice mail set up?
Do you have an answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Keep me posted.
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