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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎10-26-2020 08:43 AM

HP Recommended
Product: HP Smart Tank 615
Operating System: Microsoft Windows 10 (32-bit)

The printer instructed to enable it using HP Smart while in the app, it said it has been been disabled during set up.

Where can I enable scan to computer?

Category:
4 people had the same question
1 REPLY 1

‎10-29-2020 08:42 AM

HP Recommended

@Cammm

 

Welcome to the HP Support Community.

 

This can be done using the Printer icon on your desktop.

  1. Open the HP Printer Assistant. Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name. ...
  2. Go to the Scan section.
  3. Select Manage Scan to Computer.
  4. Click Enable.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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