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I cannot scan from my HP envy photo 7858 all inone printer to my pc windows 10 scan photo to pc

dell Inspiron 15 3000 series
Microsoft Windows 10 (64-bit)

I tried  both HP and windows - I got knowing usable

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I cannot scan from my HP envy photo 7858 all inone printer to my pc windows 10 scan photo to pc

@lt1rolet
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you made any hardware/software changes?
  • Did you make any changes to the settings of your PC or Printer prior to the issue?
  • When was the last time it worked fine?
  • Have you tried HP Print and Scan Doctor for Windows? Click here to use HP Print and Scan Doctor for Windows

Let's make sure you have installed the Full Featured Software and Drivers from the HP web site:https://support.hp.com/us-en/document/c04675142

And, also install instal;l HP Smart App. The HP Smart app includes tools to print, scan, check ink levels, and set up your printer on a wireless network.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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