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4071379-Tom Honor Student
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I have a hp 2542 printer how do you scan a document

I have tried on a number of occasions to scan documents, following HP advice, without success!

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HP Support Agent
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I have a hp 2542 printer how do you scan a document

@4071379-Tom, Welcome to HP Support Community!

 

Use the following documents for help-

 

HP Printers - How to Scan (Mac)

HP Printers - How to Scan (Windows)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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4071379-Tom Honor Student
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I have a hp 2542 printer how do you scan a document

Unfortunately this has only wasted more time! I followed instructions to the letter but still cannot scan documents to my Laptop!

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HP Support Agent
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I have a hp 2542 printer how do you scan a document

@4071379-Tom

 

Are you able to make photocopies?

What is the error message when you try to scan?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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