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I have problem with hard reset for my HP DeskJet Plus Ink Advantage 6000

HP Recommended
HP DeskJet Plus Ink Advantage 6000
Microsoft Windows 10 (64-bit)

I installed software for my HP DeskJet Plus Ink Advantage 6000 but all lights went off and all I can see is orange light and i get a message there is no paper in printer while actually there is 15 sheets of paper. Could you help me with hard reset of device so I can see all buttons ass they were when i bought the printer. Thanks in advance. 

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Message 2 of 6
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Hi,

Thanks for using the HP Support Community.  The printer uses a new Contextual User Interface - the control panel only lights up when needed.

 

Try to reset the Wireless by pressing it for 5 seconds.  The wireless button is located at the back of the printer below the Power button.

 

Here's a link to the Userguide :

http://h10032.www1.hp.com/ctg/Manual/c06584213

On page 3 you can find the location of the buttons.

 

These resources shows you how to setup and use the Contextual User Interface to do a copy :



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I still have problems with the orange light near to wireless indicator. The light doesnt stop working and the HP app says Check printer. Thanks a lot for previous answers and manuals

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Message 4 of 6
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Thanks a lot for details, links, and manuals. I would be very grateful if you could help me with orange light right to buttons. I loaded the paper but the problem still exists and I dont know what to do.

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Hi,

 

Was the paper loaded properly?  Try to take out the paper and load back in again.

 

Also,  have you installed the Ink Cartridges?  Orange means "Attention needed".  

 

Hope that helps!



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Hi,

Please make sure you load the paper properly as described under Step 4 below:

https://support.hp.com/us-en/product/hp-deskjet-plus-ink-advantage-6000-all-in-one-printer-series/29...

 

Also, please make sure the tray is closed properly.

 

Additionally, can you see a solid or blinking amber light?



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