11-10-2019 09:53 AM
I have scanned many documents and have not lost them, unlike this time. I tried looking for the gallery but didn't find my document
11-13-2019 11:25 AM
Welcome to HP support community.
Which operating system is installed on the computer to which this printer is connected?
Are you getting any error message?
Reply with the requested information for more assistance.
I am an HP Employee