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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Dell Inspiron

I was trying to buy an extended warranty when a message came on saying that i needed to remove a care package. What does that mean?

 

1 REPLY 1
HP Recommended

Care pack is a name for HP extended warranty.

Can you take some screenshots of the message you are receiving? You are buying an extended warranty from HP or not?




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