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‎05-21-2020 06:35 PM

HP Recommended
Product: Officejet 6835
Operating System: Microsoft Windows 10 (64-bit)

Hi!  I scanned a paper with letters written by ball point pen.  I guess the wet ink stays somewhere in the printer (scanning part), and it prints line after that...  How can I find and remove the ink???

1 REPLY 1

‎05-29-2020 02:24 PM

HP Recommended

@ai0212

 

Welcome to the HP Support Community.

 

Unfortunately, there is no option to do that.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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