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Message 1 of 2
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Ink line after scanning

HP Recommended
Officejet 6835
Microsoft Windows 10 (64-bit)

Hi!  I scanned a paper with letters written by ball point pen.  I guess the wet ink stays somewhere in the printer (scanning part), and it prints line after that...  How can I find and remove the ink???

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HP Support Agent
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Message 2 of 2
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HP Recommended

@ai0212

 

Welcome to the HP Support Community.

 

Unfortunately, there is no option to do that.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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