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junnuenrios Student
Student
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Message 1 of 2
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Instant Ink Error

HP OfficeJet 4654
Microsoft Windows 10 (32-bit)

Hello there, I'm having troubles with my printer and the instant ink. I printed off a document this morning for school and it worked just fine, but now, I have tried printing another document about 12 hours later, the screen projects a message stating that "Cartridge cannot be used until printer is enrolled in HP Instant Ink."

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Instant Ink Error

Hi @junnuenrios

 

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.


Please check your Private message icon on the upper right corner of your HP Forums profile.

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Cheers

MathewT
I am an HP Employee 

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