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‎10-31-2019 11:28 AM

HP Recommended
Product: LaserJet Pro M477fdn

Hi, I'm trying to setup a LaserJet Pro M477fdn to retrieve network contacts from our DC server, but it's giving me "LDAP server authentication failed. Check settings."  I have tried both a newly created user account and the enterprise administrator account.  Settings look as follows (with obvious substitutions to keep anonymity):

 

LDAP Server Address: <IP Address to DC server>

Server Port: 389   (This appears to be correct?  I used the ADSI Edit tool on the DC server and it successfully connects via localhost:389.  Firewall on the DC server is off, so this shouldn't be an issue.)

 

Requires Authentication / Windows Credentials

Domain name: ourdomainname.local

 

Path to start search: OU=SubOU,OU=Parent OU,DC=lfp,DC=local   (and yes, the second OU has a space... I don't know if this affects things?)

Match the name entered with this attribute: cn   (I've tried others in here as well)

Attribute Name for recipient's email address: mail

 

 

 

Any help in tracking this down and resolving it would be great.  I'm a team of one for this place and this is my first time trying to setup LDAP connections.

 

Thank you.

4 people had the same question
2 REPLIES 2

‎12-06-2019 11:34 PM

HP Recommended

Hi,

 

I'm wondering if you have been able to resolve the issue since you posted this?

I'm having the same trouble with a LaserJet M377dw. I don't have any spaces in my OU's. Port 389 is not blocked.

I'm trying to match the name with the samAccountName attribute.

I had this working previously. I don't know why it would have stopped.

Was this reply helpful? Yes No

‎12-17-2019 06:59 AM

HP Recommended

Hi, sorry, I saw your reply but have had so much going on I completely forgot to reply.

 

No, I have not found an answer to this issue yet.

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