10-31-2019 11:28 AM
Hi, I'm trying to setup a LaserJet Pro M477fdn to retrieve network contacts from our DC server, but it's giving me "LDAP server authentication failed. Check settings." I have tried both a newly created user account and the enterprise administrator account. Settings look as follows (with obvious substitutions to keep anonymity):
LDAP Server Address: <IP Address to DC server>
Server Port: 389 (This appears to be correct? I used the ADSI Edit tool on the DC server and it successfully connects via localhost:389. Firewall on the DC server is off, so this shouldn't be an issue.)
Requires Authentication / Windows Credentials
Domain name: ourdomainname.local
Path to start search: OU=SubOU,OU=Parent OU,DC=lfp,DC=local (and yes, the second OU has a space... I don't know if this affects things?)
Match the name entered with this attribute: cn (I've tried others in here as well)
Attribute Name for recipient's email address: mail
Any help in tracking this down and resolving it would be great. I'm a team of one for this place and this is my first time trying to setup LDAP connections.
12-06-2019 11:34 PM
I'm wondering if you have been able to resolve the issue since you posted this?
I'm having the same trouble with a LaserJet M377dw. I don't have any spaces in my OU's. Port 389 is not blocked.
I'm trying to match the name with the samAccountName attribute.
I had this working previously. I don't know why it would have stopped.