10-22-2019 06:53 AM
Hello, I need to know how many pages at one time I can load successfully on top of my printer to scan or fax?
It appears to be a very small area that won't let me put in more than five or seven and I need to scan a great deal
and want to add at least 25 at a time. Is there a way to change out the top to load more? I know how to add more
pages to a scan, but want to place more on top to walk ahead or work on computer. I had trouble trying to load
five pages laying them a little apart.
10-22-2019 12:38 PM - edited 10-22-2019 12:40 PM
Read Section Paper Handling Specifications
Regular paper at the weight shown - 50 pages
Automatic document feeder (ADF)
60 to 90 g/m2 (16 to 24 lb bond)
How to Load Paper for the ADF:
User Guide - Page 27
Discussion and Additional Information
No, you cannot adjust the printer ADF to allow more pages, though certainly five pages is well within the minimum so that is the the problem.
The How-to Document explains how to use the scan option(s):
Read: How to Scan (Windows)
ADF might be dirty, though you did not say anything about it "sticking" or faltering so this might not be relevant. Nonetheless, do take a look if you think there is any issue with the ADF.
Troubleshooting steps presented in the order to be completed:
Document includes how to clean the ADF and complete a simple Reset on the printer.
Might be the wrong kind or size of paper.
For example, The ADF supports only "Plain" paper in the sizes specified in Section Supported paper sizes for your printer model.
Paper Sizes HP OfficeJet 8702, OfficeJet Pro 8710, 8715, 8717, 8718, and 8719 printers
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
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