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Mobile Scan - HP Laserjet Pro MFP m126nw - Unable to scan using HP SMART APP

HP Recommended
Android 9.0 Pie

Although there are multiple support pages created but none of them actually help. The HP SMART APP does not help in SCAN option from the printer. And this despite the claims of this model (MFP 126nw) being able to Print/COPYand SCAN over Wifi - the SCAN from Print Does not work and there is no solution. Disappointed!

here's is what one frustrated user has uploaded as to what exactly is happening when using "Scan from Printer" option from the app:

https://www.youtube.com/watch?v=tNSWjjJw8QI

Latest instalment of HP smart app for Android where scan option is not working for long time. Device: OnePlus 7 OS: Android 10 As for printing, duplex option...
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HP Recommended

Please read it as LaserJet printer

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HP Recommended

Hi,

The specific printer is not supported by the HP Smart app, later printer models provides such functionality.

 

You may review the below document which lists the different mobile solutions available for different printer models:

https://support.hp.com/us-en/document/c03722645#FAQ_HPPrintforChrome

 

You may scan with the printer from a computer, not from a mobile device.

 

Shlomi



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