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My HP Office Jet Pro 8610 has an with the ink system

HP Office Jet Pro 8610
Microsoft Windows 10 (64-bit)

It was printing fine, then lost the black and then the red.  Now it has quite printing totally.

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My HP Office Jet Pro 8610 has an with the ink system

Hi,

Thanks for using the HP Support Community.

 

Are you getting an error message "The Ink system has a problem" or something along that line?  If it is, then it's a printhead issue and there's nothing more you can do except to call HP for support if the printer is still under warranty.

 

https://support.hp.com/us-en/checkwarranty

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thanks for choosing HP!




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My HP Office Jet Pro 8610 has an with the ink system

Thanks to all who answered.  It is a printhead issue.  They cost about $150.  HP will sell me the latest model at $159 which includes shipping, year warranty and ink.  I guess they have had problems with the 8600 series.  

                                  Again, thanks to all!

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My HP Office Jet Pro 8610 has an with the ink system

Hi,

Glad to hear that your issue is resolved and all is working well now.  

 

Thanks for choosing HP!

Have a nice day!




I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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