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My HP DeskJet 3735 printer shows offline message but I can still print but not scan
Hi,Thanks for using the HP Support Community.Please Uninstall and Reinstall the FULL feature software following these steps:1. Uninstall the software in your computer2. Download and save the FULL feature software (do not install it online)https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-3700-all-in-one-printer-series...3. Install the FULL feature “Saved” softwareOnce you have downloaded and installed the FULL feature software, you will be able to print and scan.If you are not sure how to do this, the following resource will walk you through the steps:How to Uninstall Download & Reinstall a Printer software Hope that helps!
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