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‎07-07-2020 10:58 AM

HP Recommended
Product: Envy 7858
Operating System: Microsoft Windows 10 (32-bit)

machine says to reinstall cartridge but this does not work

3 REPLIES 3

‎07-09-2020 05:40 PM

HP Recommended

@gaddy1

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP support document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎07-10-2020 07:54 AM

HP Recommended

Your answer did not solve my problem completely.  Looking at going with Canon

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‎07-11-2020 03:45 PM

HP Recommended

@gaddy1

Thank you for posting back. 

 

Are you getting Ink cartridge error message or code? 

What seems to be the exact issue with your HP Printer?  

 

Keep me posted!

ECHO_LAKE
I am an HP Employee

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